Contact

Have a question about our bracelets, need help with an order, or just want to say hello? We’d love to hear from you!

Our dedicated customer support team is here to help you out. Please feel free to reach out to us using any of the methods below, or by filling out our online contact form.

📌 Contact Information

  • 🏢 Business Name: Aursway

  • ✉️ Email: support@aursway.store

  • 📞 Phone: +44 7481 782399

  • 📍 Business Address: 17 Orchard Close, Clifton, Bristol, BS8 4TR, United Kingdom

🕒 Business Hours

  • Monday to Friday: 9:00 AM – 5:00 PM (GMT)

  • Please note: Any inquiries sent over the weekend or during holidays will be answered first thing on the following business day.

💬 Frequently Asked Questions

  • When will my order ship? Orders take 1–3 business days to process before shipping out.

  • How long does delivery take? We offer Free Standard Shipping, which takes roughly 5–10 business days.

  • Can I return my item? Yes! We have a 30-day return policy. Please check our Refund Policy page for full details.

We aim to respond to all email inquiries within 24 hours during regular business hours. Thank you for shopping with Aursway!