Shipping policy

At Aursway, we currently ship exclusively within the United Kingdom.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time within the United Kingdom is 3–7 business days after your order has been dispatched.

Please note that delivery times are estimates and may be affected by factors outside our control, including courier delays, adverse weather conditions, and peak shipping periods.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Delivery Address

Customers are responsible for providing accurate and complete shipping information. Aursway is not responsible for delays or delivery issues resulting from incorrect address details provided at checkout.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact our customer support team and we will assist in investigating the shipment.